Tutorials
Frequently Asked Questions (FAQ)
General
Install
Registration
- How many updates is my registration code good for?
What if I lose my code?
Can my registration code be moved to a different machine?
How long after my order do I get my code?
What will you do with my e-mail address?
Frequently Asked Questions (FAQ) Answers
General
Hmmm, what does that control do? Nearly every control in this program has brief context sensitive help. Right-click on the control and click the “What’s this?” popup. In dialogs, you can also drag the upper-right corner ? icon on a control. For menus, highlight the menu command with your mouse and hit the F1 key.
Do I need to uninstall the old version before installing a new version? No, the new version will install over the old version with no problems.
How do I uninstall? As with any standard Windows program that supports uninstall: Click Start button->Control Panel->Add/Remove Program. Find the name of the program, click the Add/Remove button, and follow any instructions.
Registration
How many updates is my registration code good for: Lifetime updates!
What if I lose my code? Send us e-mail, with your name, contact information, and any other helpful details you remember (such as approximate year of purchase, method of purchase), and we’ll send your code.
Can my registration code be moved to a different machine? Yes. Remember that your license limits you to using the program on a single machine at any given time.
How long after my order do I get my code? For web credit card orders, you now usually get your registration code immediately.Fax, phone, and mail orders take a little longer. We appreciate your friendly e-mail if there is a big delay (over 4 days), so we can correct any problem.
What will you do with my e-mail address? We don’t spam, and we will not release your e-mail to others. When you purchase, you are given the option receive update e-mails, and the option to receive infrequent announcements of new Sagebrush System products. We have a written privacy policy.
If you need further help, or have suggestions or comments, please send us e-mail.